Privacy policy

1 This Privacy Policy sets out the principles for the processing and protection of personal data provided by users in connection with their use of the services offered by DEVANCO Sp. z o. o. (hereinafter: Service)
2 The administrator of the personal data is DEVANCO sp. z o.o. with its registered office at Burakowska 16A/48 in Warsaw, registered in the register of entrepreneurs under NIP: 5252758816 (hereinafter: Administrator).
(3) With a view to ensuring the security of the personal data entrusted to it, the Controller shall act on the basis of internal procedures and recommendations, in compliance with the relevant legal acts on the protection of personal data, and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 EC.
(4) The controller shall take particular care to protect the interests of data subjects and shall in particular ensure that personal data are:
a. processed lawfully;
b. collected for specified, legitimate purposes and not further processed in a way incompatible with those purposes;
c. Substantially correct and adequate in relation to the purposes for which they are processed;
d. kept in a form which permits identification of data subjects for no longer than is necessary to achieve the purpose of the processing.
5 Personal data is processed on the basis of consent given by users of the Service and in cases where the provisions of the applicable law authorise the Administrator to process personal data.
(6) The Administrator processes the personal data voluntarily provided by the users of the Website, for the sole purpose of:
a. Responding to user enquiries made using the contact form,
b. to accept reservations using an online booking system,
c. the performance of the services provided by the Administrator on the basis of Article 6(1)(b) of the DPA,
d. marketing, including sending commercial information to an e-mail address, if the Customer has given his/her consent by ticking the appropriate box during the reservation process or by submitting an enquiry via the contact form. Consent to the processing of data for marketing purposes and sending commercial information may be withdrawn by clicking the appropriate link in the message received or by sending such a request to the Administrator's e-mail address,
e. the fulfilment of the legitimate interest of the Controller of personal data in specific cases on the basis of Article 6(1)(f) RODO, e.g. debt collection, or video monitoring of traffic on the premises of the Facility.
7 Recipients of personal data may be authorities, institutions and entities authorised by law, as well as entities providing services to the Data Controller (e.g. legal, IT, marketing, accounting services and other entities participating in the provision of the requested service.
(8) The controller may use automated decision-making, including profiling, for marketing purposes and to tailor the offer.
(9) The data processed by the Administrator shall be accessible to the User of the Service who submitted them. The user also has the right to modify this data, to request its deletion and to limit or stop the processing of his/her personal data at any time. The user may also request the deletion of his/her personal data from the Service at any time. The right to data portability does not apply as there is no established standard for the exchange of such data between hotel properties.
10. the Service User has the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.
(11) In order to exercise his/her rights indicated in para. 8 above, the Service user should contact the Administrator using the same email address or telephone number provided to the Service by contacting biuro@devanco.pl.
12 Any user of the service may lodge a complaint with the Data Protection Authority.
13 The administrator performs the functions of obtaining information about users and their behaviour as follows:
a. by voluntarily entering information in the forms,
b. by collecting "cookies".
14 The first time the user visits the website of DEVANCO sp. z o.o. they are informed of the use of cookies. By remaining on the website, the user accepts the use of cookies on the website. Failure to change, on the part of the user, the settings of the browser is tantamount to consenting to the use of cookies.
15 The installation of cookies is necessary for the proper provision of services on the Website. Cookies contain information necessary for the proper functioning of the Website, in particular those requiring authorisation. The User may, at any time, change the settings of his/her browser regarding the handling and storage of cookies.
16 The following types of "cookies" are used within the Service:
a. session - they remain in your browser until you switch it off or log out of the website on which they are posted,
b. permanent - they remain in the web browser of the device until they are deleted by the user or until a predetermined period of time as specified in the parameters of the cookie.
17. In terms of the functionality of each cookie, they can be divided into:
a. conversion files that allow the performance of the various sales channels to be analysed,
b. tracking files, which in combination with conversions help to analyse the performance of the various sales channels,
c. marketing cookies, used to personalise the content of advertisements and target them appropriately,
d. analytical tools that help improve the user experience by understanding how users use the website,
e. essential files, i.e. files which are fundamental to the basic functionality of the website.

The cookies we use allow us to develop our website.
18 Some "cookies" may be placed by the provider of the website and online booking system for the sole purpose of:
a. improving and supporting the booking process,
b. to analyse and collect statistical data on the use of the website and the online booking system in order to improve them.
(19) The Website may contain links to other websites that operate independently of the Website and are not supervised in any way by the Website. These websites may have their own privacy policies and regulations, which we recommend you read carefully.
(20) The Administrator reserves the right to change the privacy policy of the Service, which may be caused by the development of Internet technology, possible changes in the law on personal data protection and the development of the Service. We will inform users of any changes in a visible and understandable manner.